USE OF THE PERSONAL DATA
Who is in charge of the data processing?
1 Boulevard Jean Moulin, 44100 Nantes, FRANCE
RCS of Nantes n°514 138 270
For any request and questions about our data processing and the GDPR feel free to contact us by mail
Which data is collected and in what purpose ?
We are collecting your data to answer our need concerning the management of our customers and prospects in order to manage the development of the activity of our company. These data are collected also for marketing and accounting purposes.
Data collected: Name, surname, company, email address, postal address, phone number.
How do we collect your data?
Most of the data collected is given by the user throw the contact form and for the follow up of your commercial file.
The record of your personal data could be done when you fill up the forms to contact us or to receive the brochure online.
In case of remote maintenance allowing a remote access to our customers files , Neosteo takes all dispositions to allow our customers to identify the origin of any external intervention, especially obtain the prior agreement of the processing manager before any remote maintenance operation.
Protecting of your data
How long do we hold your data?
We keep your data in the European Union, the time necessary to achieve the objectives pursued and for a maximum retention period of 5 years.
What are your rights and how to exercise them?
You may at any time request to check, access, rectify, delete, transfer and oppose the use of your personal data, as well you can ask a limitation in the collect of your personal data. To do this, simply send us an email to the above address. We will then make every effort to answer your demand as soon as possible.
Who has access to your data and who are them communicated?
Our employees have access to your personal data in order to answer your needs, prepare your orders and in the accomplishment of their work. Your data is used also in our management software. Our subcontractors and partners may have access to your personal data after written agreement from you. Each of them is subject to a strict obligation of confidentiality.
Statistics and audience measures
This information page is intended to inform the user of the operation of cookies posted when he is browsing the websites, regardless of the equipment (computer, tablet or mobile).
What is a cookie ?
The term “Cookie (s)” refers to all the tracers (pixel tag, bugs, webs storage, …) deposited and/or read, for example, when consulting a website or an advertisement.
It is therefore an information deposited on the hard disk of the user’s equipment by the server of the visited site or application.
It contains several data:
- the name of the server that dropped it
- an identifier in the form of a unique number;
- possibly an expiration date of cookies …
These informations are sometimes stored on the device in a simple text file that a server accesses to read and save information.
Several types of Cookies are present on the websites. These are Cookies for the following purposes :
- Cookies necessary for the operation of the websites
Cookies used in audience measurement
Cookies necessary for the operation of the websites
These Cookies are necessary for the proper functioning of the websites and the navigation on the websites. They allow the User to access the main features of the websites.
- Hearing measuring cookies
These Cookies are intended to establish the volume and statistics of visits to the websites, the different headings and the use of the services offered on each of them.
These Cookies enable Neosteo to improve the operation and ergonomics of the Websites.